Hassel MINI
280 W Sunrise Hwy, Freeport NY 11520 • Toll Free: (855) 470-3690 • Service: (888) 696-6042
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   Raymond L., WILLISTON PK, NY May 17, 2013
  •   4.5
    "Every one was really nice including sales rep Frank Gaeta"   –   Rosemarie W., WESTBURY, NY May 14, 2013
  •   5.0
      –   Angela B., GARDEN CITY, NY May 14, 2013
  •   5.0
    "It was the most easiest and smooth transaction. Wonderful salesperson Mr. Steven J."   –   Daisy N., GLENDALE, NY May 11, 2013
  •   4.0
      –   Kwang C., WHITESTONE, NY May 10, 2013
  •   5.0
      –   Benjamin S., PORT WASHINGTON, NY May 10, 2013
  •   4.5
      –   Robert M., WESTBURY, NY May 8, 2013
  •   5.0
      –   Jacob J., FLUSHING, NY May 8, 2013
  •   4.5
      –   Justin S., W HEMPSTEAD, NY May 1, 2013
  •   4.5
      –   Vanessa A., Elmont, NY Apr 29, 2013
  •   5.0
    "Marcus was really helpful in the process of purchasing of our car."   –   Shira S., Long Beach, NY Apr 28, 2013
  •   5.0
      –   Adelaida R., Hempstead, NY Apr 27, 2013
  •   5.0
    "Christopher Mayor provided excellent service! He was very informative, helpful, and patient in guiding us through the lease process. He seemed more interested in making sure we were happy with our purchase, rather than making a sell!! Great experience with MINI!!!"   –   Katy P., BRIARWOOD, NY Apr 25, 2013
  •   4.5
      –   Ruth C., BALDWIN, NY Apr 24, 2013
  •   5.0
      –   Eric S., New Hyde Park, NY Apr 21, 2013
  •   4.5
      –   Karen S., BAYSIDE, NY Apr 20, 2013
  •   5.0
    "Chris, Marcus, and Dennis were great to work with! They were courteous and helpful throughout the entire process."   –   MINI Owner, Bayside, NY Apr 17, 2013
  •   5.0
      –   Peter M., Rego Park, NY Apr 16, 2013
  •   5.0
      –   James C., Malverne, NY Apr 15, 2013
  •   5.0
      –   E H., East Meadow, NY Apr 15, 2013
  •   5.0
      –   Sandra A., Northport, NY Apr 15, 2013
  •   5.0
      –   Ragan R., Franklin Sq, NY Apr 15, 2013
  •   5.0
      –   John V., GLENDALE, NY Mar 23, 2013
  •   5.0
      –   Parmanand M., RICHMOND HILL, NY Mar 20, 2013
  •   5.0
      –   Joseph B., HOWARD BEACH, NY Mar 19, 2013
  •   5.0
      –   Jeffrey G., RIDGEWOOD, NY Mar 19, 2013
  •   5.0
      –   Danielle G., JACKSON HEIGHTS, NY Mar 19, 2013
  •   5.0
      –   Bruce R., NORTH WOODMERE, NY Mar 19, 2013
  •   5.0
      –   Jeffrey K., MERRICK, NY Mar 18, 2013
  •   4.5
      –   Dane C., WEST HEMPSTEAD, NY Mar 15, 2013
  •   5.0
      –   Eddie G., S RICHMOND HILL, NY Mar 10, 2013
  •   5.0
      –   Cheryl H., EAST MEADOW, NY Mar 10, 2013
  •   5.0
      –   Marc G., MASSAPEQUA, NY Mar 10, 2013
  •   4.5
      –   Neil R., EAST ROCKAWAY, NY Mar 9, 2013
  •   5.0
      –   Germyn M., FAR ROCKAWAY, NY Mar 9, 2013
  •   5.0
      –   David M., NEW YORK, NY Mar 8, 2013
  •   5.0
    "Chris Mayor is great. He was responsive and clear with communicating throughout the entire purchasing process. This is the 2nd MINI I have purchased from Chris. I hope 5 or 6 years from now to buy my 3rd MINI from him."   –   Carmen A., LONG BEACH, NY Mar 8, 2013
  •   3.0
      –   M M., FOREST HILLS, NY Mar 5, 2013
  •   5.0
      –   Opal R., ROSEDALE, NY Mar 5, 2013
  •   5.0
      –   Kevin R., ROCKAWAY BEACH, NY Mar 3, 2013
  •   2.0
      –   Marcie Z., GREAT NECK, NY Mar 2, 2013
  •   5.0
    "Steve was friendly and helpful with questions that I had."   –   Guyetri P., BALDWIN, NY Feb 27, 2013
  •   5.0
      –   Lawrence G., PORT WASHINGTON, NY Feb 26, 2013
  •   5.0
      –   Shon P., NEW HYDE PARK, NY Feb 26, 2013
  •   5.0
    "EverytimeI walked in to Hassel someone was there to greet me and make me feel comfortable. I also was never rushed or forced to look at things I didn't want. The workers were friendly and patient. Those are two qualities I look for and didn't receive at other dealerships that I received at Hassel Mini"   –   Germyn M., FAR ROCKAWAY, NY Feb 22, 2013
Service Rating 4.3
  •   5.0
      –   Lyda M., COMMACK, NY May 19, 2013
  •   1.0
      –   Stanley S., WHITESTONE, NY May 19, 2013
  •   0.5
      –   Arnaldo K., FRESH MEADOWS, NY May 19, 2013
  •   5.0
    "Jon Medlin was professional, courteous and helpfull. He worked to get my mini back on the road quickly!"   –   Morton G., FLUSHING, NY May 19, 2013
  •   3.5
      –   Frank D., WANTAGH, NY May 19, 2013
  •   4.0
      –   MINI Owner, KEW GARDENS, NY May 19, 2013
  •   4.5
      –   Virgil V., ALBERTSON, NY May 19, 2013
  •   4.5
    "No loaner available immediately"   –   Radka E., ARVERNE, NY May 18, 2013
  •   5.0
      –   Louie P., ALBERTSON, NY May 18, 2013
  •   5.0
      –   Linda K., DOUGLASTON, NY May 18, 2013
  •   4.0
      –   Marcus N., Wanatgh, NY May 17, 2013
  •   5.0
      –   Parsla V., JACKSON HEIGHTS, NY May 14, 2013
  •   5.0
      –   Carmen H., GREAT NECK, NY May 13, 2013
  •   4.5
      –   Louis S., FRESH MEADOWS, NY May 12, 2013
  •   5.0
      –   David A., LAWRENCE, NY May 12, 2013
  •   4.0
    "The Mini representative, Johnathan Medlin, was fantastic and accommodating."   –   Sara W., MERRICK, NY May 12, 2013
  •   4.0
      –   Barry M., MANHASSET, NY May 11, 2013
  •   3.0
      –   Edward N., FREEPORT, NY May 10, 2013
  •   4.0
      –   MINI Owner, bethpage, NY May 9, 2013
  •   5.0
      –   James D., LYNBROOK, NY May 9, 2013
  •   5.0
      –   Carol S., BREEZY POINT, NY May 9, 2013
  •   5.0
    "Steven my service advisor was amazing as always."   –   Niko D., MERRICK, NY May 8, 2013
  •   4.5
      –   Gerald Y., Valley Steam, NY May 8, 2013
  •   4.0
      –   Christine T., MALVERNE, NY May 7, 2013
  •   5.0
    "The service agent informed me what needed to be done and it was done at the time he said. He was knowledgeable and helpful I could not ask for more."   –   Colin M., HAMPTON BAYS, NY May 6, 2013
  •   5.0
      –   Ruth C., BALDWIN, NY May 5, 2013
  •   2.5
    "I appreciate that they were able to fit me in on a walk in basis and had my car ready in less than a day. However, I called in advance for pickup at the train station and stil waited almost half an hour for a ride to pick up my car. I' sure that's not an every day occurrence so I'll dismiss it. I was disappointed to find that my car still appears to require service, even though I performed all recommended repairs at the time."   –   MINI Owner, KEW GARDENS, NY May 5, 2013
  •   0.5
    "Unscrupulous business, which cares nothing for the customer..just his money."   –   David N., HOLLEY, PA May 5, 2013
  •   4.0
      –   Alan F., ROCKVILLE CENTRE, NY May 5, 2013
  •   0.5
    "Forget the reset"   –   MINI Owner, NEW HYDE PARK, NY May 4, 2013
  •   3.0
      –   W S., QUEENS VILLAGE, NY May 4, 2013
  •   5.0
      –   Paul W., ROCKVILLE CENTRE, NY May 4, 2013
  •   5.0
      –   Paula D., CAMBRIA HEIGHTS, NY May 1, 2013
  •   5.0
      –   Igor L., VALLEY STREAM, NY Apr 29, 2013
  •   5.0
    "This was the email I sent thru to Hassel Mini after the Service "Steve/Jonathan ? just a short note of appreciation for the exceptional Service this morning ? once again I was very impressed with the service on my Mini this morning ? this once again confirms my choice not only of the Mini but the choice of Hassel Mini? Thanks & kind regards Ray""   –   Raymond B., MIDDLE VILLAGE, NY Apr 29, 2013
  •   5.0
      –   Michael D., WESTBURY, NY Apr 28, 2013
  •   5.0
    "Everyone was great."   –   L G., LYNBROOK, NY Apr 27, 2013
  •   5.0
      –   Albertha B., UNIONDALE, NY Apr 27, 2013
  •   4.5
    "Keep it up.."   –   Fidel B., FREEPORT, NY Apr 26, 2013
  •   4.5
    "Only a litte longer wait than expected. Excellent overall service."   –   James M., BROOKLYN, NY Apr 25, 2013
  •   4.0
      –   Arlene R., Atlantic Beach, NY Apr 23, 2013
  •   5.0
      –   David K., Manhasset, NY Apr 23, 2013
  •   1.5
    "was to be picked up at home to pick up my car at 3:45 driver did not show up until 4:30 - no apology. No nothing."   –   Steven S., EAST MEADOW, NY Apr 22, 2013
  •   5.0
      –   Mark S., Brooklyn, NY Apr 21, 2013
  •   5.0
      –   Joseph M., N MERRICK, NY Apr 21, 2013
  •   5.0
      –   Neisha S., Elmont, NY Apr 21, 2013
  •   5.0
      –   Evette B., Levittown, NY Apr 18, 2013
  •   5.0
      –   Robert M., Richmond Hill, NY Apr 18, 2013
  •   4.0
      –   Joseph S., Queens Village, NY Apr 18, 2013
  •   5.0
    "fast, speedy, service"   –   Josef F., West Hempstead, NY Apr 17, 2013
  •   4.5
    "I'm still waiting for a call back that my part is in."   –   Marilyn F., BROOKLYN, NY Apr 15, 2013
  •   5.0
    "The woman who was scheduled before me was late, but stood on her head and said she should go before us b/c she called and said she'd be late. I think her sense of entitlement was poor, but the guy at the desk handled it as best as he could, so good on him."   –   Bobby G., Flushing, NY Apr 11, 2013
  •   5.0
      –   Diane C., Flushing, NY Apr 8, 2013
  •   4.0
      –   Jill W., Forest Hills, NY Apr 7, 2013
  •   4.5
      –   Kirk B., West Hempstead, NY Apr 7, 2013
  •   5.0
      –   Charles S., Howard Beach, NY Apr 6, 2013
  •   5.0
      –   Concetta S., FLUSHING, NY Apr 6, 2013
  •   5.0
      –   Barry G., Wantagh, NY Apr 5, 2013
  •   5.0
      –   Barbara S., Merrick, NY Apr 4, 2013
  •   3.5
      –   Peter L., North Baldwin, NY Apr 4, 2013
  •   5.0
      –   Benjamin S., PORT WASHINGTON, NY Apr 4, 2013
  •   3.0
    "My car was in the maintenance bay all day. Why not do the oil change while it's in there?"   –   Dennis M., Islip, NY Apr 3, 2013
  •   5.0
    "Keep up the good work...Thanks Again GOD BLESS YOU"   –   Cynthia W., QUEENS VILLAGE, NY Apr 2, 2013
  •   3.5
      –   Leonard S., Bethpage, NY Apr 1, 2013
  •   5.0
      –   Paul C., OCEANSIDE, NY Apr 1, 2013
  •   1.5
    "Bad scheduling system, no loaner"   –   Steven P., Garden City, NY Apr 1, 2013
  •   5.0
      –   Norman L., Merrick, NY Apr 1, 2013
  •   0.5
      –   Elizabeth C., Brooklyn, NY Mar 31, 2013
  •   5.0
      –   Ricky M., Melville, NY Mar 31, 2013
  •   5.0
      –   Armando A., Lindenhurst, NY Mar 31, 2013
  •   4.0
      –   Michelle B., Valley Stream, NY Mar 30, 2013
  •   5.0
      –   Anthony B., South Richmond Hill, NY Mar 29, 2013
  •   5.0
      –   Stephanie L., Freeport, NY Mar 29, 2013
  •   4.0
      –   Jay G., Long Beach, NY Mar 28, 2013
  •   5.0
      –   Sarah W., Manhasset, NY Mar 28, 2013
  •   3.5
    "service was great,car runs and feel much better. thank you for a great service."   –   Janet W., West Hempstead, NY Mar 25, 2013
  •   4.5
      –   ., , Mar 25, 2013
  •   5.0
    "The service was great but I can belife that my tires are damaged after only 10.000 mil and warranty dont cover for it"   –   Ahuva K., Brooklyn, NY Mar 24, 2013
  •   4.0
      –   Thomas S., Rockville Centre, NY Mar 24, 2013
  •   4.5
      –   Joyce K., Flushing, NY Mar 24, 2013
  •   5.0
    "Jonathan and mark the valet are phenomenal!!!!!!"   –   Andrea S., ROCKVILLE CENTRE, NY Mar 22, 2013
  •   4.0
    "Dominic was great filling in for MINI."   –   Chuck C., Oakland Gardens, NY Mar 21, 2013
  •   3.5
      –   Lena H., Bellerose, NY Mar 21, 2013
  •   4.5
      –   Scott K., MIDDLE VILLAGE, NY Mar 18, 2013
  •   5.0
      –   Francis B., Levittown, NY Mar 18, 2013
  •   4.0
    "I was expecting a scratch that came with my new Mini to be repaired and not just be supplied with touchup paint"   –   Ira R., Long Beach, NY Mar 17, 2013
  •   5.0
    "All work completed and loaner car was perfect."   –   Jacqueline C., Rockaway Park, NY Mar 17, 2013
  •   4.5
      –   John R., FRESH MEADOWS, NY Mar 15, 2013
  •   4.0
      –   Nancy G., LEVITTOWN, NY Mar 14, 2013
  •   5.0
      –   Kathleen H., Rockville Centre, NY Mar 14, 2013
  •   5.0
      –   Kelly M., East Islip, NY Mar 14, 2013
  •   5.0
    "very frendly and helpful staff and a great lounge, the snacks, sandwiches and drinks at the lounge was exceptional, thank you for a great experience."   –   MINI Owner, Fresh Meadows, NY Mar 13, 2013
  •   4.0
      –   Anne R., New Hyde Park, NY Mar 13, 2013
  •   4.5
      –   Laura C., Flushing, NY Mar 12, 2013
  •   5.0
    "Jonathan is extremely friendly & courteous. The perfect service rep in every aspect."   –   Humayun R., Whitestone, NY Mar 12, 2013
  •   5.0
      –   Linda C., Freeport, NY Mar 11, 2013
  •   5.0
      –   Ann S., Malverne, NY Mar 10, 2013
  •   5.0
      –   Francine S., East Norwich, NY Mar 9, 2013
  •   5.0
      –   ., , Mar 9, 2013
  •   5.0
    "Your representative was so helpful & supportive"   –   Patricia M., Merrick, NY Mar 8, 2013
  •   2.0
    "The issue with my driver's side window one-touch feature not functioning properly was still not resolved. This was the second time I waited for over 4 hours to have the problem still occur once I drove off the lot."   –   Peter L., , Mar 8, 2013
  •   3.5
      –   Clara A., Whitestone, NY Mar 8, 2013
  •   5.0
      –   Joanne S., Garden City, NY Mar 8, 2013
  •   2.0
    "See last comment below. In addition, the service advisor wasn't up to speed w/ the light warnings. When I tried to explain to him the light that I kept seeing pop up, he had no idea what I was talking about. He also didn't have a book for reference so that I could show him. He kept saying it was something else than what I was explaining. To back up my pt, when I consulted my Mini book later on, his reference to my problem looked NOTHING like what I explained. I kept saying it looked like a water faucet and he told me it was the coolant. The coolant symbol looks nothing like a water faucet. He didn't seem knowledgeable enough about the car and was horrible at contacting us."   –   MINI Owner, Merrick, NY Mar 7, 2013
  •   5.0
      –   Juan F., Columbia, PA Mar 7, 2013
  •   5.0
      –   ., Franklin Square, NY Mar 5, 2013
  •   3.5
      –   Daniel K., GLEN OAKS, NY Mar 5, 2013
  •   5.0
    "Wonderful experience! Dealing with Hassel is always a joy."   –   Sophia B., North Baldwin, NY Mar 3, 2013
  •   4.0
    "very pleasant experience from start to finish"   –   Stuart W., New Hyde Park, NY Mar 3, 2013
  •   2.0
    "It took two hours for a tire change."   –   Robert N., Long Beach, NY Mar 2, 2013
  •   4.0
      –   Christine T., MALVERNE, NY Mar 2, 2013
  •   5.0
      –   Matthew B., West Hempstead, NY Mar 1, 2013
  •   5.0
      –   James B., Smithtown, NY Feb 28, 2013
  •   5.0
      –   Pantelis K., FLUSHING, NY Feb 28, 2013
  •   4.0
      –   Thomas M., Hauppauge, NY Feb 28, 2013
  •   5.0
      –   Michael V., Port Washington, NY Feb 28, 2013
  •   4.5
      –   Valerie C., Rockaway Park, NY Feb 26, 2013
  •   3.5
      –   Robert L., , Feb 26, 2013
  •   5.0
      –   Lillian W., MANHASSET, NY Feb 26, 2013
  •   5.0
      –   Dwight P., Freeport, NY Feb 26, 2013
  •   5.0
      –   Robert P., Baldwin, NY Feb 25, 2013
  •   5.0
    "Steve itkin handled new beakes efficiently n quickly"   –   Sudha S., Lido Beach, NY Feb 25, 2013
  •   5.0
      –   Perla A., Cambria Heights, NY Feb 25, 2013
  •   5.0
      –   Carol S., BREEZY POINT, NY Feb 25, 2013
  •   4.0
      –   ., , Feb 24, 2013
  •   5.0
      –   Janet S., Long Beach, NY Feb 24, 2013
  •   4.5
      –   Eiri K., Great Neck, NY Feb 23, 2013
  •   5.0
      –   Sung J., Oakland Gardens, NY Feb 23, 2013
  •   5.0
      –   Kevin M., Rockville Centre, NY Feb 23, 2013
  •   4.5
    "I was very satisfied with your attention and service. thanks you"   –   George R., Elmont, NY Feb 22, 2013
  •   0.5
    "With the exception of Jonathan, my service provider, who was very professional and sympathic to this situation. A full explanation is below under "did they wash my car"!"   –   Elizabeth G., Massapequa Park, NY Feb 21, 2013
  •   0.5
    "I felt cheated in relation to the different cost given for the same repair."   –   Luis P., Hicksville, NY Feb 21, 2013
  •   5.0
    "great place!"   –   Domenico C., ROSLYN HEIGHTS, NY Feb 21, 2013
  •   3.0
      –   John J., Westbury, NY Feb 19, 2013
Hassel MINI 280 W Sunrise Hwy Freeport , NY 11520 Sales: (855) 470-3690