Hassel MINI
280 W Sunrise Hwy, Freeport NY 11520 • Toll Free: (877) 212-0285 • Service: (516) 868-4554
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 5.0
  •   5.0
    "Chris Mayor is a true professional."   –   John C., LONG BEACH, NY Feb 14, 2012
  •   5.0
    "Steve jarwarski is fabulous and a stud!"   –   MINI Owner, LEVITTOWN, NY Feb 14, 2012
  •   5.0
      –   Marilyn J., BAYPORT, NY Feb 2, 2012
  •   5.0
      –   Adam E., ROCKVILLE CENTRE, NY Feb 1, 2012
  •   5.0
      –   Valerie J., OAKLAND GRDNS, NY Jan 30, 2012
  •   5.0
      –   MINI Owner, BROOKLYN, NY Jan 30, 2012
  •   5.0
      –   MINI Owner, CARLE PLACE, NY Jan 26, 2012
  •   5.0
    "I love it, Thanks"   –   MINI Owner, BAYSIDE, NY Jan 26, 2012
  •   5.0
    "Dennis was by far a car salesman that rocked!!"   –   MINI Owner, EAST ROCKAWAY, NY Jan 14, 2012
  •   5.0
      –   Patricia H., COMMACK, NY Jan 11, 2012
  •   5.0
      –   Parsla V., JACKSON HEIGHTS, NY Jan 11, 2012
  •   5.0
    "steve made my experience a great one!!!!"   –   Anthony V., LONG BEACH, NY Jan 7, 2012
  •   5.0
    "Great buying experience, very easy, Marcus was a pleasure to work with!"   –   MINI Owner, LONG BEACH, NY Jan 3, 2012
  •   5.0
      –   Ding L., FLUSHING, NY Dec 29, 2011
  •   5.0
    "Hands down the best new car purchase experience i have ever had. Thank you Dennis for all your professionalism and product knowledge."   –   John S., LAKE GROVE, NY Dec 29, 2011
  •   5.0
      –   Yordanka T., MIDDLE VILLAGE, NY Dec 28, 2011
  •   5.0
      –   Giulia F., BAYSIDE, NY Dec 22, 2011
  •   5.0
      –   Marilyn M., MIDDLE VILLAGE, NY Dec 21, 2011
  •   5.0
      –   Ira R., EAST ROCKAWAY, NY Dec 20, 2011
  •   5.0
      –   Olga H., REGO PARK, NY Dec 8, 2011
  •   5.0
      –   MINI Owner, WEST HEMPSTEAD, NY Dec 8, 2011
  •   5.0
      –   Paulette D., BELLMORE, NY Dec 7, 2011
  •   5.0
    "My experience here at Hassel Mini was truly exceptional. From the moment we sat down it was smooth sailing and I knew we would be purchasing a new MINI. There was no back and forth nonsense like other dealership, strictly a straight fair deal for all involved."   –   Rose L., NEW HYDE PARK, NY Dec 5, 2011
  •   4.0
      –   MINI Owner, MASSAPEQUA PARK, NY Dec 2, 2011
  •   5.0
      –   Helaine F., LITTLE NECK, NY Nov 27, 2011
  •   5.0
      –   Nicole T., OZONE PARK, NY Nov 27, 2011
  •   5.0
    "freeport mini was the best experience in buying a new car.my salesman Marcus was very helpful and honest.he made me and my family feel at home."   –   Peter F., SELDEN, NY Nov 23, 2011
Service Rating 4.6
  •   5.0
      –   Richard M., Oakland Gardens, NY Feb 18, 2012
  •   4.0
      –   MINI Owner, Long Beach, NY Feb 17, 2012
  •   4.5
      –   Donald N., Valley Stream, NY Feb 17, 2012
  •   5.0
      –   Marcus N., Freeport, NY Feb 9, 2012
  •   3.0
      –   MINI Owner, New Hyde Park, NY Feb 8, 2012
  •   5.0
    "Always a pleasure to work with Angelina"   –   Paul W., Rockville Centre, NY Feb 8, 2012
  •   4.5
    "would have appreciated getting a notification regarding the recall. If not hearing it on the news or newspaper article I never would have known. My girlfriend was appalled to have to hear it from me, and called her mini dealer in Az. We should have been notified immediately."   –   MINI Owner, Old Bethpage, NY Feb 8, 2012
  •   5.0
      –   Diane T., Levittown, NY Feb 6, 2012
  •   5.0
      –   James D., East Quogue, NY Feb 3, 2012
  •   5.0
    "Our car had a window issue and our daughter drove it out from Manhattan to Freeport as you offered to make sure the window was closed for us...the delay was in getting the module and finding a loaner car. Angrkina worked with us to get it in early."   –   Suzanne T., Albertson, NY Feb 2, 2012
    Dealer Response: I AM GLAD WE WERE ABLE TO HELP. WE WILL STRIVE TO BE ABLE TO EXPEDITE THESE TYPE OF THINGS QUICKER IN THE FUTURE. THANK YOU FOR YOUR INPUT AND CONTINUED PATRONAGE. SVC MGR. ADAM  –   Adam B., Service Manager Feb 6, 2012
  •   5.0
      –   MINI Owner, Oceanside, NY Feb 1, 2012
  •   5.0
    "The courtesy, efficiency, respectfulness and politeness, I experienced at MINI was exceptional, and just for the reasons mentioned, that would determine where my husband and I would buy or lease our next vehicle"   –   Sandra L., West Gilgo Beach, NY Feb 1, 2012
  •   5.0
      –   George I., Freeport, NY Feb 1, 2012
  •   5.0
      –   Neal F., Whitestone, NY Jan 30, 2012
  •   3.5
      –   MINI Owner, Seaford, NY Jan 29, 2012
  •   3.5
      –   MINI Owner, South Ozone Park, NY Jan 27, 2012
  •   5.0
      –   Sarah S., Valley Stream, NY Jan 25, 2012
  •   4.0
    "Angelina is the best"   –   MINI Owner, Lido Beach, NY Jan 25, 2012
  •   5.0
    "WHAT IS THE STAUS OF THE RECALLS, I HAVE SUCH A MINI. PLEASE LET ME KNOW. THANK YOU"   –   MINI Owner, Oceanside, NY Jan 22, 2012
  •   5.0
      –   James R., Lynbrook, NY Jan 21, 2012
  •   4.5
      –   Douglas K., Valley Stream, NY Jan 20, 2012
  •   4.5
      –   MINI Owner, Port Washington, NY Jan 19, 2012
  •   4.5
      –   Juan M., Bronx, NY Jan 18, 2012
  •   4.5
      –   John B., Merrick, NY Jan 18, 2012
  •   5.0
      –   Theresa K., Long Beach, NY Jan 17, 2012
  •   5.0
      –   Linda P., Freeport, NY Jan 16, 2012
  •   5.0
      –   Kenneth J., Long Beach, NY Jan 15, 2012
  •   4.5
      –   Stephen L., Brooklyn, NY Jan 14, 2012
  •   5.0
      –   Janet S., Long Beach, NY Jan 13, 2012
  •   5.0
      –   Richard M., Jericho, NY Jan 13, 2012
  •   4.5
    "Everything about the experience excellent, and my service advisor was terrific."   –   Rick M., Valley Stream, NY Jan 13, 2012
  •   5.0
      –   Abby W., Hollis, NY Jan 12, 2012
  •   5.0
      –   MINI Owner, Garden City, NY Jan 12, 2012
  •   5.0
    "Every time I have come to bring in my car, your service people have been extremely nice, friendly, helpful, and accommodating. I think that Angelina is very knowledgable, helpful, and friendly."   –   Holly N., Long Beach, NY Jan 11, 2012
  •   5.0
      –   Felix T., Selden, NY Jan 11, 2012
  •   5.0
      –   Nicholas M., Staten Island, NY Jan 11, 2012
  •   5.0
    "Everyone was super friendly and answered all my questions"   –   Bianca L., East Elmhurst, NY Jan 11, 2012
  •   4.0
      –   MINI Owner, Long Beach, NY Jan 7, 2012
  •   4.5
    "Angelina was extremely helpful, pleasant and responsive."   –   Jerome Z., Glen Head, NY Jan 6, 2012
  •   5.0
      –   Thomas M., Hauppauge, NY Jan 3, 2012
  •   5.0
      –   Pedro G., Bronx, NY Jan 3, 2012
  •   5.0
      –   Brian L., Worthington, OH Jan 3, 2012
  •   2.5
    "My 1st experience with service was not as pleasurable as my purchase. Went in for a front end noise & led to an electrical problem. Although it was the holidays it still took 9 business days to get my car back."   –   Linda C., Freeport, NY Jan 3, 2012
  •   5.0
    "everyone was professional and courteous"   –   Alison L., East Meadow, NY Jan 3, 2012
  •   4.5
      –   Cary C., Atlantic Beach, NY Jan 3, 2012
  •   5.0
      –   MINI Owner, Brooklyn, NY Dec 30, 2011
  •   5.0
      –   MINI Owner, Massapequa Park, NY Dec 29, 2011
  •   4.5
    "The service advisor was on top of the matter, the whole time. Will def go again"   –   MINI Owner, Long Beach, NY Dec 29, 2011
  •   5.0
    "Service was friendly, quick and efficient."   –   Karen G., East Meadow, NY Dec 29, 2011
    Dealer Response: Thank you for the kind words. Have a Happy New Year. Adam B. Svc. Mgr.  –   Adam B., Service Manager Dec 29, 2011
  •   5.0
    "Friendly, polite, professional."   –   Michael R., Great Neck, NY Dec 29, 2011
    Dealer Response: It was our pleasure to assist you during your service visit. Adam B. Svc. Mgr.  –   Adam B., Service Manager Dec 29, 2011
  •   5.0
      –   Debra W., Brooklyn, NY Dec 27, 2011
  •   4.5
      –   Antoinette P., Westbury, NY Dec 27, 2011
  •   5.0
      –   Gloria M., Brooklyn, NY Dec 27, 2011
  •   4.5
      –   MINI Owner, sunnyside, NY Dec 25, 2011
  •   5.0
    "Angelina was great and she made sure everything whent smoothly with my visit. Please make sure she is recognized for her outstanding work."   –   Vincenzo D., Port Washington, NY Dec 23, 2011
    Dealer Response: Vincenzo, your comments are greatly appreciated and we are quite proud to have Angelina as part of our team. Adam, Svc. Mgr.  –   Adam B., Service Manager Dec 27, 2011
  •   5.0
      –   MINI Owner, Port Washington, NY Dec 23, 2011
  •   5.0
      –   Stephen P., Rockville Centre, NY Dec 23, 2011
  •   4.5
      –   MINI Owner, Huntington, NY Dec 22, 2011
  •   5.0
    "Thanks for a pleasant mini experience. Ron took care of my car in an excellent and timely manner!!"   –   Nancy C., Manhasset, NY Dec 21, 2011
  •   4.0
    "Having to call the service department several times, asking if the parts were received and if I should bring the vehicle in for repair, reduced my overall favorable rating."   –   Michelle B., Valley Stream, NY Dec 20, 2011
    Dealer Response: Dear Michelle, I am sorry you had to make an extra effort to find out about the parts for your MINI. We truly value both your time and your busines and will strive to improve in this area going forward. Thank you for your comments. Kind regards, Adam Svc. Mgr.  –   Adam B., Service Manager Dec 21, 2011
  •   5.0
      –   Thomas A., Brooklyn, NY Dec 20, 2011
  •   5.0
      –   Steven S., Glendale, NY Dec 19, 2011
  •   5.0
      –   Edward M., Cherry Hill, NJ Dec 19, 2011
  •   5.0
    "I brought the car in for an oil and lube service and was surprised that the service writer had the tech check the brakes as well. It turned out that the car needed front pads so that was done as well. I am pleased with the attentiveness and the service."   –   MINI Owner, Massapequa, NY Dec 18, 2011
  •   5.0
    "Ron Gould is a terrific asset to MINI. I really felt he went out of his way to make sure I was satisfied with the repair."   –   Humayun R., Whitestone, NY Dec 15, 2011
  •   4.5
      –   Brian P., Brooklyn, NY Dec 15, 2011
  •   5.0
      –   Joanne S., Garden City, NY Dec 15, 2011
  •   5.0
      –   Adam Y., Atlantic Beach, NY Dec 15, 2011
  •   5.0
      –   Lawrence N., Glen Cove, NY Dec 14, 2011
  •   5.0
      –   I-Sheng L., New York, NY Dec 14, 2011
  •   5.0
      –   Philip G., Freeport, NY Dec 13, 2011
  •   5.0
      –   Sue C., Whitestone, NY Dec 12, 2011
  •   3.5
      –   MINI Owner, Baldwin, NY Dec 10, 2011
  •   5.0
      –   Robert M., South Richmond Hill, NY Dec 9, 2011
  •   5.0
      –   Yisroel P., Lawrence, NY Dec 8, 2011
  •   5.0
      –   MINI Owner, Oceanside, NY Dec 8, 2011
  •   5.0
    "Angelina was EXCEPTIONAL with her knowledge of the car. I just recently purchased the car and she assured me that the car would be professionally evaluated and technically addressed, if necessary. I also bought the MINI, having had a lot of experience "next door" at BMW. I've become pampered and "spoiled" by the service department at BMW and had the same expectations from MINI which were again fulfilled."   –   Daniel B., Oceanside, NY Dec 6, 2011
    Dealer Response: It has been our pleasure to help you with all your service needs on "both sides of the house." We are pleased that our service was a part of your decision to stay with the BMW/MINI family. Thank you for your continued patronage. Happy Holidays! Adam B. Service Manager  –   Adam B., Service Manager Dec 7, 2011
  •   4.5
      –   MINI Owner, Woodbury, NY Dec 6, 2011
  •   5.0
    "Ron was super to deal with!"   –   Karen F., Oakdale, NY Dec 2, 2011
  •   5.0
      –   William I., New York, NY Dec 2, 2011
  •   4.5
      –   Robert P., Brooklyn, NY Dec 2, 2011
  •   5.0
      –   Diane H., Bayport, NY Nov 30, 2011
  •   5.0
      –   Thomas C., Garden City, NY Nov 30, 2011
  •   4.5
      –   Fred A., Oceanside, NY Nov 30, 2011
  •   5.0
      –   MINI Owner, Williston Park, NY Nov 30, 2011
  •   4.0
      –   Laurie S., Jericho, NY Nov 30, 2011
  •   4.5
    "$350 per tire fpr a mini abisurd"   –   Stewart Z., Merrick, NY Nov 29, 2011
  •   5.0
      –   James G., East Hampton, NY Nov 27, 2011
  •   4.5
      –   Stacey T., Roslyn Heights, NY Nov 27, 2011
  •   5.0
      –   Geoffrey F., Flushing, NY Nov 26, 2011
  •   5.0
    "Angelina was great in tracking down the oil leak the techs couldn.'t find!!"   –   Sandra M., Franklin Square, NY Nov 25, 2011
  •   4.5
      –   Gary N., Massapequa Park, NY Nov 24, 2011
  •   4.5
      –   Patricia F., Kings Park, NY Nov 24, 2011
  •   5.0
    "Everyone was friendly and professional. The service to the mini was exceptional. My lady thought that I had bought a new car. LKG::II"   –   L.K.G. ., Lynbrook, NY Nov 23, 2011
    Dealer Response: Thank you for the kind comments. It was our pleasure to assist you on this service visit and look forward to helping you again in the future.  –   Adam B., Service Manager Nov 28, 2011
  •   2.5
      –   MINI Owner, Pembroke Pines, FL Nov 23, 2011
  •   4.5
      –   Roz S., Long Beach, NY Nov 22, 2011
  •   1.0
      –   Jonathan S., MASPETH, NY Nov 22, 2011
  •   2.0
    "I had to wait over an hour to be placed in a loaner I had scheduled 3 weeks earlier. Although I was finally placed in a BMW, I was an hour late to work."   –   MINI Owner, New Hyde Park, NY Nov 22, 2011
    Dealer Response: I am sorry for the delay we caused in getting you into a loaner car. We will strive to do better for you on your next visit. Please don't hesitate to ask for my involvement should you run into any situation at our facility that is less than excellent. Kind regards.  –   Adam B., Service Manager Nov 28, 2011
  •   5.0
      –   Josephine S., Merrick, NY Nov 22, 2011
Hassel MINI 280 W Sunrise Hwy Freeport , NY 11520 Sales: (877) 212-0285